Terms & conditions and Privacy Policy

Privacy Policy

Contact Details:                                  01495 224425  bmi@caerphilly.gov.uk

Privacy Notice Name:                        Blackwood Miners’ Institute

Description of Privacy Notice:       

This privacy notice will explain how Blackwood Miners’ Institute will use your information in respect of when you book tickets, events or facilities or consent to be part of our mailing list. Your right to privacy is very important to us and we recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.

When you book tickets at the Blackwood Miners’ Institute, you provide us with some basic personal information in order for us to process your booking.

CONTRACT: The personal information you provide to us to process your booking is held by us on our ticketing system (Tickets.com) in order to (a) process and record your payment and (b) to notify you if anything changes in relation to your booking - for example the performance is cancelled.  We will only share this information with your bank in order to process payment, or with anyone else if required to do so by law.

CONSENT: With your consent Blackwood Miners’ Institute will use your personal data (eg name, address, e-mail address and telephone number) to keep you informed of forthcoming events and activities at the venue and will send you a copy of the season’s brochure up to four times a year listing all the productions and activities. On occasions, we may send you information leaflets or e-mails about specific performances. Where patrons have opted to provide their details for emails, data will be shared with Marketmailer (our email partner). We will not share your details with anyone beyond Blackwood Miners’ Institute for marketing purposes, nor will we pass your information on to third parties except to facilitate our brochure mailing to you when we use a mailing house (Mediascene Ltd).

You can opt-out of receiving marketing communications at any time by contacting our Box Office on 01495 227206 or clicking unsubscribe at the bottom of any email.

Blackwood Miners’ Institute is a Registered Charity which is operated by Caerphilly County Borough Council.  For the purposes of Data Protection legislation we are a separate entity.

PLEASE NOTE THAT OUR PRIVACY POLICY IS CURRENTLY BEING UPDATED. PLEASE CHECK THIS PAGE REGULARLY TO NOTE ANY CHANGES TO OUR PRIVACY POLICY.