Referral pathways

Referral pathways, forms and Joint Assessment Family Framework (JAFF)

In Caerphilly borough we understand that professionals need to be able to complete a referral form whether the family needs one service or several services. The JAFF has all the details of the family which can be completed with the family. 
JAFF and Guidance
Social Service Information, Advice and Assistance
Are you concerned about the safety or wellbeing of a child? Are you worried they are at risk or being harmed? If you think a child is at risk of harm you need to make a referral to the IAA Team.

Integrated Service for Children with Additional Needs (ISCAN)

ISCAN is a multi agency service where professionals from health, education, children's services and voluntary agencies work together to provide a service for children and families with additional needs. The service is based at the Caerphilly Children's Centre and the Children with Disability Team is part of ISCAN. Children with additional needs and their families will be referred by a professional like a GP, health visitor, or some else working with the family provided the child is under 12. The family have to first give their permission for this to happen.

What happens Referrals are discussed at a weekly ISCAN meeting to look at the range of services the child and their family need. For children whose needs are complex a Lead Professional will be allocated to the child and family. This person will be the most appropriate person to co ordinate and assist the family and will usually be someone who knows the family best. The lead professional will then undertake an assessment of your child's needs.

Youth Inclusion and Support Panel (YISP)
This is a multi-agency planning group that aims to prevent offending and anti-social behaviour by offering support services to 8 15 year olds and their families. YISP ensures that children and young people receive, at the earliest opportunity, mainstream services plus support from voluntary and community groups to meet their needs such as education and training, social services, youth services, health and substance misuse.

Youth Offending Service (YOS)

The Youth Offending Service is key to the success of the Youth Justice System. There is a Youth Offending Service in every local authority in Wales and England; it is a one-stop shop for 10–17 year olds at risk of, or involved in offending behaviour, providing effective supervision so that they face the consequences of their offending.

Locally, the service brings together staff from a wide range of organisations including the local authority, police, probation service, health, and specialist project workers. By working together, sharing knowledge, skills and experience, we aim to help young people make the right life choices and reduce youth offending.

The Blaenau Gwent and Caerphilly Youth Offending Service (YOS) works in partnership to address anti-social behaviour. We recognise the adverse impact anti-social behaviour can have on everyone in a community – both adults and children – and the importance of addressing such behaviour. Our role is central to making lasting differences in the lives of young people and communities where anti-social behaviour exists.

Supporting People

Problems managing your home, paying bills or threatened with homelessness?
Your Supporting People Team are here to help.
Free Support we can offer includes:
  • Help finding accommodation
  • Maintaining your home
  • Managing your tenancy
  • Liaising with your Landlord/mortgage company
  • Budgeting
  • Debt management
  • Reviewing your benefits
  • Form Filling
  • Life skills
  • Tel: 01443 864548 Supporting People
  • E:mail:
  • Text:  HOUSUPPORT to 81400

Inclusion and Support

Inclusion and Support provides a referral and support service for families with children with disabililities, where children are young carers; where children have emerging mental health needs and where children and young people are affected by domestic abuse.

  • Tel: 029 20 867447 Inclusion and support

Supporting Family Change

Co-ordinates multi agency support for families to help them at times of need. Families are at the centre of the TAF throughout their involvement. The project supports families with a range of needs that can include school attendance, caring responsibilities, nutrition, parenting and substance misuse.

Intensive support to families who currently receive support from a number of services can also be provided. Project key workers work with the families’ strengths to help break the cycle of issues they face through building resilience and accessing other opportunities which meet the families’ needs.